Decision Day: Better Calls, Fewer Regrets

Teams of up to 25 with a real call coming up: a hire, a launch, a restructure, a budget, whatever is sitting on the table. The team should be comfortable saying so if the plan has a hole in it, or willing to get there.

Generic training fades by Friday. Most teams already know biases exist; what's harder is catching them in their own calls, mid-decision, when everyone's busy and the plan looks fine. A Decision Day is built around one decision your team is actually facing. So the learning has something to hold on to, and the decision gets better along the way.

The day follows four steps.

1. Diagnose. A quick exercise exposes the biases in your team's recent calls. It's an interactive bias diagnostic on your own team's calls.
2. Learn. Pre-mortems, base rates, consider-the-opposite and a decision journal.
3. AI-proof. Automation bias, and when to trust or overrule the machine.
4. Decide. Work through a real, pending decision and leave with a routine.

• The real decision, improved: questioned, pre-mortemed and checked against base rates.
• A written routine the team can repeat on the next call.
• The toolkit: pre-mortem, base rates, consider-the-opposite, decision journal.

• Length: Full day.
• Group size: Up to 25 people.
• Where: In person in Melbourne and Victoria; elsewhere and online on request.
• What you provide: A room for the day. We'll go through anything else the room needs when you book.
• Before the day: We'll talk with you about which decision to bring and anything worth preparing.